Import mails from one mailbox instantly

flippertom · Post by **flippertom** » 18 Sep 2019, 14:18

Hello,

We are using OTRS 5.
We have configured 10 mailboxes in the system. Requirement is to import mails from one of the mailboxes instantly and others should be imported via the cron job.
Any way to do this?

Regards,
Tom.

Post by **root** » 18 Sep 2019, 15:22

Hi,

Switch to SMTP/Procmail for the related mail account.

- Roy

flippertom · Post by **flippertom** » 19 Sep 2019, 07:53

root wrote: ↑18 Sep 2019, 15:22 Hi,

Switch to SMTP/Procmail for the related mail account.

- Roy

Thank you for the suggestion. Any pointers on how to start with this?
I'm already searching on the internet but cannot find clear steps to do this.

Post by **root** » 19 Sep 2019, 08:42

Hi,

Just a few steps away, but more Linux than OTRS related:

Configure local MTA, e.g. Postfix, to accept e-mails from "outside" and deliver e-mails to local users via procmail
Secure your MTA
Check the .procmailrc in the OTRS user's home dir and adjust as needed
Forward all e-mails of the requested mailbox to otrs@FQDN

- Roy

Znuny and ((OTRS)) Community Edition

Import mails from one mailbox instantly

Import mails from one mailbox instantly

Re: Import mails from one mailbox instantly

Re: Import mails from one mailbox instantly

Re: Import mails from one mailbox instantly