Search tickets

Moderator: crythias

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OTRS newbie
Posts: 11
Joined: 08 Feb 2019, 12:18
OTRS Version?: 6.0.0
Real Name: Daniel

Search tickets

Post by canoxin »

So, when we use the search menu, we can select filters (Filters in use), i was able to activate the filter (Assigned to customer User Login"complex search") by simply activating the command: Ticket::Frontend::AgentTicketSearch###Defaults###CustomerUserLogin
. The problem is that i don't want the "complex search", what has been requested to me is to put the (Assigned to customer User Login"exact match") in the search interface.

Is there a way to do it? I did find that command, but it only enables the complex search :(

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