Remove/hide ticket number from subject - Version 6.0.19

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nscblauensteiner
Znuny newbie
Posts: 28
Joined: 15 Apr 2019, 09:34
Znuny Version: 6.0.44
Real Name: Lukas B.

Remove/hide ticket number from subject - Version 6.0.19

Post by nscblauensteiner »

Hello everyone,

is it possible to remove or hide the ticket number from the subject?

Thanks in advance,
Lukas
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wurzel
Znuny guru
Posts: 3232
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Remove/hide ticket number from subject - Version 6.0.19

Post by wurzel »

Hi,

yes, system configuration "subject format" or similar. You can decide to have it left, right or none.

Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

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