Hello everyone, is it possible to assign 2 queues to a ticket?
I had that need when attending an event, in which 2 areas of IT are involved, if someone did, could you explain the way?
regards
Add 2 queues to a ticket, is it possible?
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Re: Add 2 queues to a ticket, is it possible?
Hi,
Split and link the tickets. Or split the original into two tickets: you have a parent ticket with two children.
- Roy
Split and link the tickets. Or split the original into two tickets: you have a parent ticket with two children.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Add 2 queues to a ticket, is it possible?
Hi!, excellent, this could work! Thank you!