Two-factor authentication and USB-token

Moderator: crythias

Post Reply
OTRS newbie
Posts: 1
Joined: 28 May 2019, 08:14
OTRS Version?: 6.0.1
Real Name: Alex

Two-factor authentication and USB-token

Post by sesan7 »

Hi, Friends!
I have Active Directory domain controller infrastructure, my users work with Two-factor authentication and use USB-token
But i can`t configure OTRS working with USB-token. Also i can`t find documentations about this in official site or inetrnet.
Could you be so kind and provide some insight/suggestion
Kind Regards,

Posts: 14747
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master

Re: Two-factor authentication and USB-token

Post by jojo »

this would require custom development
"Production": OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change! :: Blog
Professional Services:: :: :: Share your ideas

Posts: 10121
Joined: 04 May 2010, 18:38
OTRS Version?: 5.0.x
Location: SouthWest Florida, USA

Re: Two-factor authentication and USB-token

Post by crythias »

Right now, the built-in 2FA time based OTP is Google Auth.
The Yubico Authenticator app can be used to provide the OTP code while inserted.

Unfortunately, it doesn't currently interact with the USB key's own OTP.
OTRS 5.0.x (private/testing/public) on Linux with MySQL database. Also on github.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask

Post Reply