Customise Reports
Moderator: crythias
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- Znuny newbie
- Posts: 5
- Joined: 15 Mar 2019, 20:46
- Znuny Version: OTRS 5
- Real Name: Grahalakshmi
- Company: Kumaraguru
Customise Reports
May I know how to customise Reports in OTRS?
Re: Customise Reports
I use Powerbi. If you have the paid version, you can use the reports module.
Greetings
Greetings
-
- Znuny newbie
- Posts: 5
- Joined: 15 Mar 2019, 20:46
- Znuny Version: OTRS 5
- Real Name: Grahalakshmi
- Company: Kumaraguru
Re: Customise Reports
Thankyou!
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- Znuny newbie
- Posts: 2
- Joined: 17 Apr 2018, 13:13
- Znuny Version: 7.0.0
- Real Name: Tom
- Company: Arts Alliance Media
Re: Customise Reports
Hi,
I'm trying to use Power BI too. I'm currently having to export statistics every week and then refresh my reports. I really want to connect to the OTRS DB however I can't seem to get it to work. There seems to be an issue with the certificates and how Power BI checks these on my machine. When I get OTRS to remove the DB cert requirments I connect fine. Any ideas on what to do?
NOTE - There is a bug with MySQL Connector 8.0.17 so you definitely need 8.0.15. I managed to connect previously using this but no luck for a while.
Tom
I'm trying to use Power BI too. I'm currently having to export statistics every week and then refresh my reports. I really want to connect to the OTRS DB however I can't seem to get it to work. There seems to be an issue with the certificates and how Power BI checks these on my machine. When I get OTRS to remove the DB cert requirments I connect fine. Any ideas on what to do?
NOTE - There is a bug with MySQL Connector 8.0.17 so you definitely need 8.0.15. I managed to connect previously using this but no luck for a while.
Tom