Insert board in mail body or signature

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solown
OTRS newbie
Posts: 29
Joined: 05 Nov 2018, 16:28
OTRS Version?: OTRS5

Insert board in mail body or signature

Post by solown » 28 Feb 2019, 11:10

Hi guys,

I'm looking for a way to insert board in body mail.

I tried to use the html soure code editor of OTRS but it sems that OTRS just remove tag

Code: Select all

<table> <tr> and <td>
Is there a way to insert tab in mail body or in a signature ?

Regards,
Solown

reneeb
OTRS guru
Posts: 4795
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de
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Re: Insert board in mail body or signature

Post by reneeb » 28 Feb 2019, 11:13

Try to activate the Systemconfiguration setting Frontend::RichText::EnhancedMode
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

solown
OTRS newbie
Posts: 29
Joined: 05 Nov 2018, 16:28
OTRS Version?: OTRS5

Re: Insert board in mail body or signature

Post by solown » 28 Feb 2019, 12:02

It did the tricks, thanks a lot, I can now insert board in body and signature.

I have another question, I found a topic from 2010 on the forum to change or add fonts in OTRS : viewtopic.php?t=4838

I added the value 'Calibri' in Frontend::RichText::DefaultCSS but I can't find on the OTRS 6.0, the file otrs/var/httpd/htdocs/js/fckeditor-2.6.4.1/fsckconfig.js to add it in the DropDown menu.


If you have the answer for this too, it would be perfect.

Regards,
Solown

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