Unistalled MasterSlave but there's still errors

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jff
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Posts: 52
Joined: 23 Mar 2016, 14:17
Znuny Version: 6.0.8
Real Name: Jeff
Company: M

Unistalled MasterSlave but there's still errors

Post by jff »

Hello,

Currently running OTRS 6.0.8 and had MasterSlave 6.0.6 installed, I have removed the package via Package Manager but I'm still getting errors in system logs:

Code: Select all

Tue Feb 19 17:25:10 2019 	error 	OTRS-CGI-42 	Can't locate Kernel/System/Ticket/Event/MasterSlave.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) at /opt/otrs//Kernel/System/Main.pm line 82.
Tue Feb 19 17:25:10 2019 	error 	OTRS-CGI-42 	Can't locate Kernel/System/Ticket/Event/MasterSlave.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) at /opt/otrs//Kernel/System/Main.pm line 82.
How can I completely remove the package to avoid this error messages?

Thank you.
root
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Re: Unistalled MasterSlave but there's still errors

Post by root »

Hi,

I would try to run bin/otrs.Console.pl Maint::Config::Rebuild --cleanup and restart the webserver.

- Roy
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jff
Znuny newbie
Posts: 52
Joined: 23 Mar 2016, 14:17
Znuny Version: 6.0.8
Real Name: Jeff
Company: M

Re: Unistalled MasterSlave but there's still errors

Post by jff »

Hello,

For the records, rebooting the server did not change anything, the errors continued even though the package was uninstalled, I decided to reinstall the package but disabled it and will get back to this matter on a future opportunity.

Thank you for the reply though.
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