How to set otrs@localhoast in Email Address

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skilled
Znuny newbie
Posts: 69
Joined: 11 Apr 2018, 13:53
Znuny Version: 6.0.16

How to set otrs@localhoast in Email Address

Post by skilled »

Hello All,

during adding Email address under communication and Notification in otrs 6.
I edited the default Email(otrs@localhost) to another Email, but now t want to set it up again to otrs@localhost, but i could not, it showed me(The syntax of this email is not correct).

Is there any option to do that?

Thanks
wurzel
Znuny guru
Posts: 3228
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: How to set otrs@localhoast in Email Address

Post by wurzel »

Hi,

system configuration CheckMailAdress or CheckValidMailAddressSyntax or similar.

Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

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skilled
Znuny newbie
Posts: 69
Joined: 11 Apr 2018, 13:53
Znuny Version: 6.0.16

Re: How to set otrs@localhoast in Email Address

Post by skilled »

wurzel wrote: 03 Feb 2019, 23:13 Hi,

system configuration CheckMailAdress or CheckValidMailAddressSyntax or similar.

Flo
Thanks wurzel
skilled
Znuny newbie
Posts: 69
Joined: 11 Apr 2018, 13:53
Znuny Version: 6.0.16

Re: How to set otrs@localhoast in Email Address

Post by skilled »

Hi,

i just wanted to give small info,which i noted it, that there is an option to allow to enter root@localhost without checking the syntax:
called CheckEmailValidAddress with value: ^(root@localhost|admin@localhost)$
and its description:
Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").

although it was activated, but I could not enter root@localhost until I disabled another option CheckEmailAddresses then i was able to enter root@localhost.

I just wanted to let you know.
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