How to change "Ticket Bulk Action"

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th0emu
Znuny newbie
Posts: 8
Joined: 28 Jun 2016, 15:17
Znuny Version: 4.0.6
Real Name: Thomas Lanz

How to change "Ticket Bulk Action"

Post by th0emu »

hello OTRS-Community,

what do I have to do to change the available fields in "Ticket Bulk Action" ?
We'd like to remove some of the fields, like "Merge", "Link together" and "Link to Parent".
At the same time the fields "Due Date" and a free text field should be added.


thanks for your support!


kind regards / Thomas
fcasal
Znuny wizard
Posts: 336
Joined: 21 Apr 2014, 16:14
Znuny Version: 6.0.18

Re: How to change "Ticket Bulk Action"

Post by fcasal »

In the system configuration, you can search the agentticketbulk and check the options.

Grettings.
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