Good!!!
Well, it seems that it "logout" randomly to the agents, and of course, it is a problem to lose half the job or to be logging every two times, someone knows what it can be?
Greetings: D
LOGOUT
Moderator: crythias
-
reparacionsp
- Znuny newbie
- Posts: 4
- Joined: 22 Jan 2019, 12:08
- Znuny Version: OTRS 5.0.11
- Real Name: Frank
- Company: Reparacions PentyCom
Re: LOGOUT
look for the command 'SessionMaxIdleTime' in system configuration. it defines logout times for inactive users.
-
reparacionsp
- Znuny newbie
- Posts: 4
- Joined: 22 Jan 2019, 12:08
- Znuny Version: OTRS 5.0.11
- Real Name: Frank
- Company: Reparacions PentyCom
Re: LOGOUT
It seems that it happens working normally, for example filling in some mail 