hi everyone
after a bad error on the virtual machine that runs OTRS we were forced to install again the otrs, and to resolve some other problem we were forced to change the HTTPS address and now the notifications email report a wrong address.
to simplify the request
address before: https://yyyy.yyyyy.index.pl
address now: http://xxxxx.yyyyy.index.pl
i found the following configuration in ticket notification
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
how can i put this:"http://xxxxx.yyyyy.index.pl" in configuration above to include the new address?
thanks
ticket notifications
Moderator: crythias
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- Znuny newbie
- Posts: 4
- Joined: 18 Jan 2019, 21:59
- Znuny Version: 6 free
Re: ticket notifications
Access SysConfig and search for FQDN. When accessing FQDN, make sure the address set matches the address you want.
Re: ticket notifications
thank you
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- Znuny newbie
- Posts: 4
- Joined: 18 Jan 2019, 21:59
- Znuny Version: 6 free
Re: ticket notifications
did it work?
Re: ticket notifications
yes thanks