[FAQ] Upload not working

Moderator: crythias

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ypo
Znuny newbie
Posts: 3
Joined: 16 Jun 2016, 11:51
Znuny Version: 3.1.11

[FAQ] Upload not working

Post by ypo »

Hi everyone,

I've recently uploaded form 3.1.11 to 6.0.4 (I haven't installed 6.0.15 yet). I installed FAQ 6.0.12 in complement.

Everything is working fine for tickets, including file uploading from Agent and Customer interface.

But when I use AgentFAQAdd or AgentFAQEdit, upload is not working at all :
- I drag a file or I browse on my disk to get it
- an orange bar is filling, I can see the file name (but not its weight)
- when I save the FAQ, the file I've uploaded is not visible at all :(
- the same manipulations in a ticket get the files being uploaded successfully
- if I upload a file manually in the DB, the file is visible in AgentFAQZoom

I tried IE11, Firefox and Chrome, any of them is working for uploading files in FAQ...

Where can I catch an error message or an explanation ?

Thanks in advance
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