REST Web service for OTRS CMDB

Moderator: crythias

Post Reply
mohsinkhan009
OTRS newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
OTRS Version?: OTRS-Rel-5

REST Web service for OTRS CMDB

Post by mohsinkhan009 »

Can Some one have idea about the REST Web service for OTRS CMDB.

reneeb
OTRS guru
Posts: 4797
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de
Contact:

Re: REST Web service for OTRS CMDB

Post by reneeb »

You should provide more details about what you want to know...

An example how to create a CI via GenericInterface is available at https://github.com/OTRS/ITSMConfigurati ... reateCI.pl
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

mohsinkhan009
OTRS newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
OTRS Version?: OTRS-Rel-5

Re: REST Web service for OTRS CMDB

Post by mohsinkhan009 »

Thanks Reneeb, But I am looking for REST webservice

root
Moderator
Posts: 2383
Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
Company: Znuny Inc.
Contact:

Re: REST Web service for OTRS CMDB

Post by root »

Hi,

Use public available ressources about using REST w/ OTRS and check the CMDB related parts in https://github.com/OTRS/ITSMConfigurati ... ConfigItem.

You'll find all params in the source files (POD), e.g. ConfigItemCreate in https://github.com/OTRS/ITSMConfigurati ... te.pm#L116

- Roy
OTRS 5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Do you need professional services for the ((OTRS)) Community Edition? Check out https://www.znuny.com/

Post Reply