Hi guys, new to the community, first post!
I am trying to set up OTRS in my company but just got myself into a new problem.
Instead of having the Agents-groups relations i tried to set up Agents-Roles relations. All was good but accidentally just deleted my Admins Access, so right now can't access to the Admins tab. Is there a way i can restore my admins access?
All the best,
Manuel
Lost Admin access
Moderator: crythias
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- Znuny wizard
- Posts: 380
- Joined: 20 Sep 2010, 16:54
- Znuny Version: OTRS 6 CE
- Real Name: Alexey Yusov
- Company: Radiant System Group s.r.o
- Location: Prague
- Contact:
Re: Lost Admin access
Hi!
You can try this command via console:
You can try this command via console:
Code: Select all
sudo -u otrs /opt/otrs/bin/otrs.Console.pl Admin::User::Add
Alexey Yusov
Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?
-
- Znuny newbie
- Posts: 10
- Joined: 04 Dec 2018, 17:18
- Znuny Version: Version 6
- Real Name: Manuel Magalhaes
- Company: Score Consulting
Re: Lost Admin access
Alexus, already got it!! thank you for your prompt reply!