Unable install package in OTRS 6

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dtanhthy
Znuny newbie
Posts: 2
Joined: 19 Nov 2018, 11:17
Znuny Version: 6.0.14-01

Unable install package in OTRS 6

Post by dtanhthy »

Hi everyone,
I have a problem with OTRS 6, I can't install new package in OTRS. After click button "Install", it's not show button 'continue' ??? Anyone help me?
Thanks all.
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fcasal
Znuny wizard
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Joined: 21 Apr 2014, 16:14
Znuny Version: 6.0.18

Re: Unable install package in OTRS 6

Post by fcasal »

Perhaps is because you have 6.0.14 and the repository shows another version. Have you updated the online repository?

Greetings.
wurzel
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Re: Unable install package in OTRS 6

Post by wurzel »

Hi,

the versions may be different this is OK.


Do you have a proxy? Do you have internet connection?
Can you install it via otrs.Console.pl command?

regards
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
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reneeb
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Re: Unable install package in OTRS 6

Post by reneeb »

Can you check the sysconfig setting Package::AllowNotVerifiedPackages ?
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dtanhthy
Znuny newbie
Posts: 2
Joined: 19 Nov 2018, 11:17
Znuny Version: 6.0.14-01

Re: Unable install package in OTRS 6

Post by dtanhthy »

I checked AllowNotVerifiedPackages.
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