Customer Web filter queue

Moderator: crythias

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Laurens
Znuny newbie
Posts: 22
Joined: 26 Apr 2016, 08:23
Znuny Version: 5.0.4
Real Name: Laurens Van Acker
Company: Myriade N.V.

Customer Web filter queue

Post by Laurens »

Hi

Can we enable a setting to let the customer filter his company tickets based on the queue the ticket is in?

Thanks
Laurens
christianclavet
Znuny newbie
Posts: 75
Joined: 27 Aug 2018, 13:50
Znuny Version: Community
Real Name: Christian Clavet
Company: Tact Group

Re: Customer Web filter queue

Post by christianclavet »

Hi!

If the customer is using the Customer interface (otrs/customer.pl)
They can only view and search their company ticket and their own (customer users) tickets.
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