Hi
Can we enable a setting to let the customer filter his company tickets based on the queue the ticket is in?
Thanks
Laurens
Customer Web filter queue
Moderator: crythias
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- Znuny newbie
- Posts: 75
- Joined: 27 Aug 2018, 13:50
- Znuny Version: Community
- Real Name: Christian Clavet
- Company: Tact Group
Re: Customer Web filter queue
Hi!
If the customer is using the Customer interface (otrs/customer.pl)
They can only view and search their company ticket and their own (customer users) tickets.
If the customer is using the Customer interface (otrs/customer.pl)
They can only view and search their company ticket and their own (customer users) tickets.
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OTRS Community 6.0.11
Debian 9.0
MariaDB
OTRS Community 6.0.11
Debian 9.0
MariaDB