how to delete the system address (E-Mail)?

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fintnovo
Znuny newbie
Posts: 5
Joined: 18 May 2015, 10:15
Znuny Version: 4.01.1

how to delete the system address (E-Mail)?

Post by fintnovo »

Good afternoon.
Actually: how to delete the system address (E-Mail)? I know that it can be invalidated, but I need to accurately remove it and create exactly the same. There was a problem with the delivery of messages when the address was accidentally pulled back. Version OTRS 6.0.8
Last edited by fintnovo on 18 Sep 2018, 15:55, edited 1 time in total.
wurzel
Znuny guru
Posts: 3232
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: how to delete the system address (E-Mail)?

Post by wurzel »

Hi,

In OTRS no chance in the GUI. You have to do it on SQL. You should know what you are doing.
but as you use OSRS (I do not know it) maybe my answer is irrelevant.

regards
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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