Hello guys
I have a question. Is it possible, to add in this place ( look in attachment ), others information about client. I want to add other block on information, for example: text block? Is it possible? Thanks for reply
New block of information
Moderator: crythias
New block of information
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- Znuny newbie
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Re: New block of information
Have you tried to use the Dynamic Field? There are 2 types that could be useful in your case:
-Customer type Dynamic Field (field in the customer information tab (compagny))
-Customer user Dynamic Field (field in the customer user information tab (person))
-Customer type Dynamic Field (field in the customer information tab (compagny))
-Customer user Dynamic Field (field in the customer user information tab (person))
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OTRS Community 6.0.11
Debian 9.0
MariaDB
OTRS Community 6.0.11
Debian 9.0
MariaDB
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Re: New block of information
That's a ticketzoom widget in OTRS6. You need a Perl module like https://github.com/OTRS/otrs/blob/rel-6 ... rmation.pm, a template file like https://github.com/OTRS/otrs/blob/rel-6 ... rmation.tt and a configuration like https://github.com/OTRS/otrs/blob/rel-6 ... xml#L12447
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de