Hello,
We are using OTRS 5.
I want to add a new menu item next to the Dashboard on the Menubar too see only particular type of tickets.
I created a XML file and put it in /Kernel/Config/Files. When I opened sysconfig it gave error related to index.pl.
What is the correct way to add an item in the Menubar?
Regards,
Tom.
Add new item on the top menubar
Moderator: crythias
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- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16
Re: Add new item on the top menubar
Check the guide of Crythias if you want a new dashlet
https://forums.otterhub.org/viewtopic.php?f=60&t=28631
https://forums.otterhub.org/viewtopic.php?f=60&t=28631
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- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16
Re: Add new item on the top menubar
Already checked this step. When I add a new XML file, I get the index.pl error.
I feel I am missing some step.
I feel I am missing some step.
Re: Add new item on the top menubar
The XML file has to match your OTRS version
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16
Re: Add new item on the top menubar
Thanks for this! I copied from existing XML file and was able to successfully add a new item.
One last step remaining. How do I set it's position on the Navbar? I want it to be 2nd from left. But it keeps appearing in the first position.
I can move it manually but how to set a default position.
I changed the values for 'priority' field but that did not help.