Summarize ticket updates in daily digest

Moderator: crythias

Post Reply
Laurens
Znuny newbie
Posts: 22
Joined: 26 Apr 2016, 08:23
Znuny Version: 5.0.4
Real Name: Laurens Van Acker
Company: Myriade N.V.

Summarize ticket updates in daily digest

Post by Laurens »

Hi

We can make a rule to send an email every time a ticket is updated. Can we also do this maximum 1 time a day?
So a daily summarize of updated tickets?

Thanks
Laurens
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Summarize ticket updates in daily digest

Post by jojo »

No
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Post Reply