Roles not getting set for users

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flippertom
Znuny advanced
Posts: 120
Joined: 16 Apr 2015, 08:42
Znuny Version: 3.2.16

Roles not getting set for users

Post by flippertom »

Hello,

When I set the role for a user from Agent<->Roles and submit, the role is not set.
When I open the Agent<->Role mapping again, it has reset to the earlier value.

It works fine only when the cache is deleted from the server.
This is happening on version 5. Any ideas?

Regards,
Tom.
fcasal
Znuny wizard
Posts: 336
Joined: 21 Apr 2014, 16:14
Znuny Version: 6.0.18

Re: Roles not getting set for users

Post by fcasal »

Which patch level of OTRS 5 are you using?

Greetings.
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