Add dyamic field on buttons like lock

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flippertom
Znuny advanced
Posts: 120
Joined: 16 Apr 2015, 08:42
Znuny Version: 3.2.16

Add dyamic field on buttons like lock

Post by flippertom »

Hello,

We use OTRS version 5.
I'm checking if it is possible to add a dynamic field on buttons like the 'lock' button.
It would work like this: When the lock button the pressed a new page opens where the user selects a value from the dropdown and submits it.
How to achieve this?

Regards,
Tom.
Last edited by flippertom on 19 Nov 2019, 07:04, edited 1 time in total.
christianclavet
Znuny newbie
Posts: 75
Joined: 27 Aug 2018, 13:50
Znuny Version: Community
Real Name: Christian Clavet
Company: Tact Group

Re: Add dyamic field on buttons like lock

Post by christianclavet »

Hi,
Sorry, I don't think that process tickets can't be embedded like that in the ticket interface. You would need to "hack" OTRS in order to do that.
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