My Queues - AgentTicketQueue performance

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wufz
Znuny newbie
Posts: 1
Joined: 05 Feb 2016, 11:51
Znuny Version: OTRS5

My Queues - AgentTicketQueue performance

Post by wufz »

Hi, we experience performance issues when adding a few queues to "My queues" in the user preferences. AgentsTicketQueue becomes very slow. When removing the queues from My Queues the problem is gone. This happens since we upgraded to otrs 6.
There are not many queues, not many open tickets. Nothing in the mysql slow query log. Nothing in the apache logs.The server has more than enough memory, cpu and diskpace.

Has someone experienced this too and solved this? Any suggestions?

Thanks.
Maarten
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