ERROR Send Emails, DNS error

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karlozavilez
Znuny newbie
Posts: 2
Joined: 19 Jul 2018, 18:56
Znuny Version: 6.0.6
Real Name: Carlos Avilez
Company: CMA

ERROR Send Emails, DNS error

Post by karlozavilez »

I need help please, if anybody can help me, i change my ip from my server as static and my emails doens´t work, before that it was fine. Now send this mistake in the log:

Error while queueing email to 'ejemplo@gmail.com' from 'ejemplo@gmail.com'. Subject => 'OTRS Scheduler Daemon Cron: MailQueueSend';

CommunicationLog(ID:6074,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:7280)::Kernel::System::MailQueue => Invalid email address Sender - ejemplo@gmail.com: invalid ejemplo@gmail.com (DNS problem: query timed out)!

There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: Error: Message sending already in progress! Skipping...


I back the server DHCP but it doesn´t work. Thanks for your help
wurzel
Znuny guru
Posts: 3224
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: ERROR Send Emails, DNS error

Post by wurzel »

Hi,
DNS problem: query timed out
Check your DNS settings.

regards
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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