ERROR Send Emails, DNS error

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karlozavilez
OTRS newbie
Posts: 2
Joined: 19 Jul 2018, 18:56
OTRS Version?: 6.0.6
Real Name: Carlos Avilez
Company: CMA

ERROR Send Emails, DNS error

Post by karlozavilez » 20 Jul 2018, 23:24

I need help please, if anybody can help me, i change my ip from my server as static and my emails doens´t work, before that it was fine. Now send this mistake in the log:

Error while queueing email to 'ejemplo@gmail.com' from 'ejemplo@gmail.com'. Subject => 'OTRS Scheduler Daemon Cron: MailQueueSend';

CommunicationLog(ID:6074,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:7280)::Kernel::System::MailQueue => Invalid email address Sender - ejemplo@gmail.com: invalid ejemplo@gmail.com (DNS problem: query timed out)!

There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: Error: Message sending already in progress! Skipping...


I back the server DHCP but it doesn´t work. Thanks for your help

wurzel
OTRS guru
Posts: 2530
Joined: 08 Jul 2010, 22:25
OTRS Version?: 6.0.x

Re: ERROR Send Emails, DNS error

Post by wurzel » 21 Jul 2018, 08:46

Hi,
DNS problem: query timed out
Check your DNS settings.

regards
Florian
    ((OTRS)) Community Edition 6.0.x, LAMP LIVE auf Debian 9
    OTRS 6 Managed Silver

    -- Ich beantworte keine Forums-Fragen PN - No PN please

    I won't answer to unfriendly users any more. A greeting and regards are just polite.

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