I'd like to upgrade our OTRS 5 instance to version 6.0.6.
When rebuilding the config, it throws an error that the effective value of Ticket::StorageModule is not correct:
Code: Select all
root@otrs:/opt/otrs# su -c "/opt/otrs/bin/otrs.Console.pl Maint::Config::Rebuild" -s /bin/bash otrs
Rebuilding the system configuration...
ERROR: OTRS-otrs.Console.pl-Maint::Config::Rebuild-21 Perl: 5.22.1 OS: linux Time: Fri Jul 20 09:58:30 2018
Message: Setting Ticket::StorageModule Effective value is not correct: Kernel::System::Ticket::ArticleStorageDB doesn't satisfy ValueFilter(Kernel/System/Ticket/ArticleStorage*.pm)!
Traceback (15867):
Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3465
Module: Kernel::System::Console::Command::Maint::Config::Rebuild::Run Line: 69
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
Error: There was a problem writing ZZZAAuto.pm.
Maybe the ValueFilter is wrong?
Can anybody help?
Regards,
Sascha