CMDB - Search Dialog won't update Value

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jff
Znuny newbie
Posts: 52
Joined: 23 Mar 2016, 14:17
Znuny Version: 6.0.8
Real Name: Jeff
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CMDB - Search Dialog won't update Value

Post by jff »

Hello,

I finished the migration from 5 to 6.0.8 today while checking if everything was I realized that the dialog for CMDB search after I select a class will not update that value and show the other fields.

I get this:
otrs_network.PNG
The problem is that this does not generate any kind of logs or errors and I don't really know where to start.

Any guidance in this case will be greatly appreciated.
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reneeb
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Znuny Version: 6.0.x
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Re: CMDB - Search Dialog won't update Value

Post by reneeb »

Open the developer tools of the browser (F12) and have a look at the JavaScript Console. Maybe you'll see an error message there...
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Mike27
Znuny newbie
Posts: 7
Joined: 16 Nov 2013, 16:31
Znuny Version: 4.0.15

Re: CMDB - Search Dialog won't update Value

Post by Mike27 »

I have the same error, OTRS 6.0.17
Developer Tools don't show any errors.
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