CMDB - Search Dialog won't update Value

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jff
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Joined: 23 Mar 2016, 14:17
OTRS Version?: 6.0.8
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CMDB - Search Dialog won't update Value

Post by jff » 18 Jul 2018, 19:08

Hello,

I finished the migration from 5 to 6.0.8 today while checking if everything was I realized that the dialog for CMDB search after I select a class will not update that value and show the other fields.

I get this:
otrs_network.PNG
The problem is that this does not generate any kind of logs or errors and I don't really know where to start.

Any guidance in this case will be greatly appreciated.
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reneeb
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Re: CMDB - Search Dialog won't update Value

Post by reneeb » 30 Jul 2018, 11:49

Open the developer tools of the browser (F12) and have a look at the JavaScript Console. Maybe you'll see an error message there...
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