CMDB - Search Dialog won't update Value

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OTRS newbie
Posts: 48
Joined: 23 Mar 2016, 14:17
OTRS Version?: 6.0.8
Real Name: Jeff
Company: M

CMDB - Search Dialog won't update Value

Post by jff » 18 Jul 2018, 19:08


I finished the migration from 5 to 6.0.8 today while checking if everything was I realized that the dialog for CMDB search after I select a class will not update that value and show the other fields.

I get this:
The problem is that this does not generate any kind of logs or errors and I don't really know where to start.

Any guidance in this case will be greatly appreciated.
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Posts: 4795
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x

Re: CMDB - Search Dialog won't update Value

Post by reneeb » 30 Jul 2018, 11:49

Open the developer tools of the browser (F12) and have a look at the JavaScript Console. Maybe you'll see an error message there...
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