Toolbar Not Showing for Agent

Moderator: crythias

Post Reply
klsoft
Znuny newbie
Posts: 30
Joined: 25 Jan 2017, 13:59
Znuny Version: 6.0.6
Real Name: Karol
Company: Core Networks

Toolbar Not Showing for Agent

Post by klsoft »

Hi.

In OTRS6 I've got toolbar with Responsible and Locked Tickets at the top of otrs interface page.

As Admin I can see this icons.

But as regular Agent I can't see them.

I would like to enable this to all or specified users. How to do this?


Frontend::ToolBarModule###190-Ticket::TicketLocked
is enabled by default

I really don't know how to treat this description:
Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Post Reply