In OTRS6 I've got toolbar with Responsible and Locked Tickets at the top of otrs interface page.
As Admin I can see this icons.
But as regular Agent I can't see them.
I would like to enable this to all or specified users. How to do this?
is enabled by default
I really don't know how to treat this description:
Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
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