Negative search criteria

Moderator: crythias

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GLM
Znuny newbie
Posts: 22
Joined: 08 Nov 2012, 11:06
Znuny Version: 6.0.23
Real Name: Gonzalo López Menéndez
Company: GRUPO MEANA, S.A.

Negative search criteria

Post by GLM »

Hi,

System is OTRS 5s Free.

Is there any way to search for tickets using a negative search criteria?
In example, search for tickets where owner is "Agent 1" and queue is NOT "Queue 1"
I have read about using the "!" symbol in the search criteria, but I don't find how to put it in the attribute box.

Thank you in advance.

Best regards.
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