Hi,
System is OTRS 5s Free.
Is there any way to search for tickets using a negative search criteria?
In example, search for tickets where owner is "Agent 1" and queue is NOT "Queue 1"
I have read about using the "!" symbol in the search criteria, but I don't find how to put it in the attribute box.
Thank you in advance.
Best regards.
Negative search criteria
Moderator: crythias