[solved] OTRS needs the Apache 'prefork' MPM module

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skilled
Znuny newbie
Posts: 69
Joined: 11 Apr 2018, 13:53
Znuny Version: 6.0.16

[solved] OTRS needs the Apache 'prefork' MPM module

Post by skilled »

Hi All,
i want to ask you, when i look in Support Data Collector in OTRS6 under Ubuntu 18.4, i noted that there is error under:
Webserver -> MPM model (event.c)

OTRS needs the Apache 'prefork' MPM module.

How to fix this problem?Could pls anyone help?

Thanks in advance
Last edited by skilled on 02 Jul 2018, 09:29, edited 1 time in total.
wurzel
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Joined: 08 Jul 2010, 22:25
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Real Name: Florian

Re: OTRS needs the Apache 'prefork' MPM module

Post by wurzel »

Hi,

http://bfy.tw/IoCv

regards
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
skilled
Znuny newbie
Posts: 69
Joined: 11 Apr 2018, 13:53
Znuny Version: 6.0.16

Re: OTRS needs the Apache 'prefork' MPM module

Post by skilled »

The soluation is:
1- sudo a2dismod mpm_event (if it is already enabled)
2- sudo a2enmod mpm_prefork

then the error was fixed.
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