[CLOSE] OTRS IMPORT PACKAGE

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klausneil
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Posts: 647
Joined: 29 May 2012, 22:47
OTRS Version?: 6.0.6
Real Name: Klaus Salazar
Company: SLP
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[CLOSE] OTRS IMPORT PACKAGE

Post by klausneil » 31 May 2018, 04:41

Hi, i have a otrs 5.22 and i try install the package ImportExpoort-5.0.22.opm but when i try to access appearme this error

No object backend found!

Backend ERROR: OTRS-CGI-0 Perl: 5.20.2 OS: linux Time: Wed May 30 21:37:58 2018

Message: No object backend found!

RemoteAddress: 172.16.1.3
RequestURI: /otrs/index.pl?Action=AdminImportExport

Traceback (93450):
Module: Kernel::Modules::AdminImportExport::Run Line: 1251
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1055
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32

I need export this configuration for import on my new otr6

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