Customer User in TicketOverview Small

Moderator: crythias

Post Reply
jff
Znuny newbie
Posts: 52
Joined: 23 Mar 2016, 14:17
Znuny Version: 6.0.8
Real Name: Jeff
Company: M

Customer User in TicketOverview Small

Post by jff »

Hello,

I feel this is a very basic question but I can't make it work on OTRS 6.0.6.

What I want is to see the customer user of the ticket in TicketOverview Small, see the images below comparing a OTRS 5 and 6.

OTRS 5 - Showing the Customer User for the ticket:
Image

OTRS 6 - No customer user
Image

OTRS 6 - Config Setting - Customer Info => 1
Image
fcasal
Znuny wizard
Posts: 336
Joined: 21 Apr 2014, 16:14
Znuny Version: 6.0.18

Re: Customer User in TicketOverview Small

Post by fcasal »

I think you only have to select the view and in the right corner, select the configuration and add the desired fields.
Post Reply