OTRS administrator audit trail

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Mazowinski
OTRS newbie
Posts: 15
Joined: 19 Feb 2018, 14:04
OTRS Version?: OTRS VERSION 6
Real Name: Denis Kalega
Company: BRAC Finace Ltd

OTRS administrator audit trail

Post by Mazowinski » 02 May 2018, 11:26

Hello team,

Does OTRS have an administrator audit trail to show changes made by the admin

jojo
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Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master
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Re: OTRS administrator audit trail

Post by jojo » 02 May 2018, 11:52

Some of the changes are logged to the Syslog. The Sysconfig has an Audit log in OTRS but not in the ((OTRS)) community edition
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Mazowinski
OTRS newbie
Posts: 15
Joined: 19 Feb 2018, 14:04
OTRS Version?: OTRS VERSION 6
Real Name: Denis Kalega
Company: BRAC Finace Ltd

Re: OTRS administrator audit trail

Post by Mazowinski » 02 May 2018, 12:15

Thanks Jojo

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