Hi everyone,
i forgot my root password.
I have tried to reset it with "/opt/otrs/bin/otrs.SetPassword.pl admin password123" but no such file in directory.
For some reason I haven't got this file.
Thanks a lot!
BigPanda
forgot root password
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Re: forgot root password
Hello,
use the console command
Best regards
Emin
use the console command
Code: Select all
/opt/otrs/bin/otrs.Console.pl Admin::User::SetPassword param
Emin
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Re: forgot root password
Thanks for the answer.
I tried it but it shows
Thanks a lot!
BigPanda
I tried it but it shows
Code: Select all
otrs@osboxes:/home/osboxes$ /opt/otrs/bin/otrs.Console.pl Admin::User::SetPassword param
Can't locate Kernel/Config/Files/ZZZAAuto.pm: /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Keine Berechtigung at /opt/otrs/Kernel/Config/Defaults.pm line 1961.
Error: mkdir /opt/otrs/var/tmp/CacheFileStorable/Valid/2: Permission denied at /opt/otrs/Kernel/System/Cache/FileStorable.pm line 87.
BigPanda
Re: forgot root password
your system is not set up correctly. Please check admin manual and fix the permissions of the /opt/otrs directiry
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com