I would like to get more then one e-mail from OTRS per day for pending tickets.
As far as I see, the check for pending tickets is done in Daemon::SchedulerCronTaskManager::Task###TicketPendingCheck
But how do I change the interval for sending mails from once a day to every 12 hours or even better, to one mail at 9 am and another at 5 pm?
Thank you very much!
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