LOG ISSUE in OTRS 5.0.22

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sameer615
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Posts: 37
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OTRS Version?: OTRS 5
Real Name: sameer sardar
Company: ENS

LOG ISSUE in OTRS 5.0.22

Post by sameer615 » 01 Feb 2018, 11:21

I am using 2 OTRS server and one OTRS System Log is showing all logs like "POP3: Fetched 1 email(s)" AND "New Ticket [1076195/test 2] created",
but in other OTRS NO such logs are showing.....

1st OTRS is 5.0.9 and 2nd OTRS 5.0.22...


need log in OTRS 5.0.22

Thanks in advance

jojo
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Re: LOG ISSUE in OTRS 5.0.22

Post by jojo » 01 Feb 2018, 11:39

search in Sysconfig for Log and change the loglevel
"Production": OTRS Business Solution™ 6, STORM powered by OTRS
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sameer615
OTRS newbie
Posts: 37
Joined: 16 Aug 2017, 11:26
OTRS Version?: OTRS 5
Real Name: sameer sardar
Company: ENS

Re: LOG ISSUE in OTRS 5.0.22

Post by sameer615 » 01 Feb 2018, 12:48

jojo wrote:search in Sysconfig for Log and change the loglevel

Thanks,

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