WinmailDat eml file issue

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sameer615
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WinmailDat eml file issue

Post by sameer615 » 30 Jan 2018, 13:58

what I need : convert dat file into eml .

what i tried :

installed ConvertWinmailDat.opm

using command

perl bin/otrs.Console.pl Admin::Package::Install --location ConvertWinmailDat.opm

successfully installed ...no error ....

Now, its converting dat to eml .
but data format of eml file is being manipulated .


for instance screenshots are given below:

original file data :
image (2).png
affected file data:
You do not have the required permissions to view the files attached to this post.

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Re: WinmailDat eml file issue

Post by reneeb » 30 Jan 2018, 14:43

Can you send me a sample email that contains such a winmail.dat file (please provide that sample without any sensitive data). I will look at the issue then.
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sameer615
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Re: WinmailDat eml file issue

Post by sameer615 » 31 Jan 2018, 09:23

reneeb wrote:Can you send me a sample email that contains such a winmail.dat file (please provide that sample without any sensitive data). I will look at the issue then.
as i have an email with winmail.dat file which contains sensitive data that i cannot send, and the ConvertWinmailDat package installed in My OTRS.
So i have uninstalled the package and sent the test mail to the otrs but its still converting the dat into eml file and data also being manipulated .

So i cannot send the winmail.dat file.

please provide a solution :)

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Re: WinmailDat eml file issue

Post by jojo » 31 Jan 2018, 09:25

Configure your Exchange correctly so it will not send out Winmail.dat files....
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Re: WinmailDat eml file issue

Post by sameer615 » 31 Jan 2018, 12:35

jojo wrote:Configure your Exchange correctly so it will not send out Winmail.dat files....
We are using gmail SMTP sending an outlook file as an attcahment

and when it comes to OTRS it shows .dat file

.

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Re: WinmailDat eml file issue

Post by jojo » 31 Jan 2018, 12:44

winmail.dat is a proprietary format of Microsoft. So check your process not to forward this kind of files, just the content you need
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sameer615
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Re: WinmailDat eml file issue

Post by sameer615 » 01 Feb 2018, 11:35

OKay ... Thanks a lot.

It was a great help, finally i got the exact issue.

Thanks a lot again.
Really appreciate it ....

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sameer615
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Re: WinmailDat eml file issue

Post by sameer615 » 01 Feb 2018, 11:51

tried using Microsoft POP. (i was using multiple different POPs)

converting perfectly ...

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