FAQ Standard Addon - list of recent FAQ

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andrep
OTRS newbie
Posts: 25
Joined: 13 Aug 2015, 13:12
OTRS Version?: 4.0.10

FAQ Standard Addon - list of recent FAQ

Post by andrep » 15 Jan 2018, 14:02

Hello,

In the FAQ Explorer, the initial list should be setup with the config entry : FAQ::Default::RootCategoryName

In this field would it be possible to set something for displaying ALL FAQ (from the recent to the oldest one) ?

In OTRS, I introduced some categories and it is a little bit disturbing to choose one as the default (--> should be not the same for all agents).

Thank you for your help

André

OTRS 6.03
FAQ : 6.02

andrep
OTRS newbie
Posts: 25
Joined: 13 Aug 2015, 13:12
OTRS Version?: 4.0.10

Re: FAQ Standard Addon - list of recent FAQ

Post by andrep » 24 Jan 2018, 10:53

Hello,

Any idea about this ?

Thank you

André

andrep
OTRS newbie
Posts: 25
Joined: 13 Aug 2015, 13:12
OTRS Version?: 4.0.10

Re: FAQ Standard Addon - list of recent FAQ

Post by andrep » 12 Feb 2018, 11:14

Finally, nobody can help me ?

Thank you

André

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