OTRS 6 - Widget modification not applied

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Posts: 24
Joined: 27 Dec 2017, 20:40
OTRS Version?: 6.0.2-03

OTRS 6 - Widget modification not applied

Post by fcollerette » 10 Jan 2018, 14:45


I've played a litte with the "DashboardBackend###0130-TicketOpen" widget.

I essentially added this "SortBy=Priority;OrderBy=up;" in the "Sort" attribute.
I applied and deployed my modifications.

When I refresh the dashboard for my user, no luck.
My tickets are not sorted.

I went in my dashboard config (upper right panel), un-checked the widget and saved.
I went back in there "checked" the widget and saved.

So change, my tickets are still not sorted.

I must have missed something really obvious but I seems I can't figure it out.

Thanks a lot for your help.


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