High CPU consumption.

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hugutux
Znuny newbie
Posts: 20
Joined: 27 Mar 2016, 05:11
Znuny Version: OTRS 5
Real Name: Hugo Cosme
Location: Brazil
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High CPU consumption.

Post by hugutux »

Hello, I have a base with something close to 6k of attendants, when I need to add attributes of owner and note in detereminado group (client) it stays for hours updating. The bank is OK after tuning (I set it with MySQLTuner-perl and more :D), now the problem seems to be in Apache, it consumes almost 100% of the CPU.

otrs version= 5.0.14
mysql version= 5.5.53


Image
OTRS 5 + MySQL + Debian Linux.
BudIam
Znuny newbie
Posts: 1
Joined: 29 May 2017, 09:28
Znuny Version: OTRS5
Contact:

Re: High CPU consumption.

Post by BudIam »

I have the same problem as you, only my CPU shows 97% so it is even worse I guess. I hope someone will provide a solution to this problem. I tried searching for answers here -> http://doc.otrs.com/doc/manual/admin/st ... index.html but I couldn't find anything.

My otrs version is 5.0.14.
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