Hello,
I have had a few instances where my system could not retrieve email because of a message being too large. I have it set to 20MB.
When this happens I only know because my interface starts acting up and so I go look in the Sys Log and find that it is choking on a message.
Is there a way to get OTRS to notify an admin that it is encountering an issue like a message too large or simply that it is unable to fetch email?
Thank you.
Admin Notifications for System Errors
Moderator: crythias
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Admin Notifications for System Errors
Powered by OTRS 6
Active Directory LDAP Integration.
Ubuntu 18 LTS, Apache2, PostgreSQL.
Active Directory LDAP Integration.
Ubuntu 18 LTS, Apache2, PostgreSQL.
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- Administrator
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- Znuny Version: Znuny and Znuny LTS
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Re: Admin Notifications for System Errors
I recommend logging into Syslog and use existing log analyze tools.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny expert
- Posts: 172
- Joined: 16 Nov 2011, 23:35
- Znuny Version: 6.0.16
- Real Name: Jesse
- Company: Mercer Valve Company
- Location: Oklahoma USA
- Contact:
Re: Admin Notifications for System Errors
I was considering placing a rule on the mailbox. That may be the best way to go.root wrote:I recommend logging into Syslog and use existing log analyze tools.
Thanks.
Powered by OTRS 6
Active Directory LDAP Integration.
Ubuntu 18 LTS, Apache2, PostgreSQL.
Active Directory LDAP Integration.
Ubuntu 18 LTS, Apache2, PostgreSQL.
-
- Administrator
- Posts: 3968
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Admin Notifications for System Errors
This is mailbox / mail server related and is not possible on every mail server. If this works for it's great. I wouldn't go with it.netjess wrote:I was considering placing a rule on the mailbox. That may be the best way to go.root wrote:I recommend logging into Syslog and use existing log analyze tools.
Thanks.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?