OTRS fetchmail
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- Znuny superhero
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OTRS fetchmail
Hi, i finish of configure my otrs server but i dont know how configure the response automatic by 1 minute, i configure in otrs_daemon.dist to 1 minute but this is right?
Re: OTRS fetchmail
I'm a bit confused about what you're asking here, but if you want to change the schedule on which your mailbox is checked, you can change that from Daemon::SchedulerCronTaskManager::Task in sysConfig. Probably either Daemon::SchedulerCronTaskManager::Task###FetchMail or Daemon::SchedulerCronTaskManager::Task###MailAccountFetch.
OTRS v5.0.10 with ITSM extension.
MySQL database
Ubuntu 16.04 LTS
MySQL database
Ubuntu 16.04 LTS
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- Znuny superhero
- Posts: 682
- Joined: 29 May 2012, 22:47
- Znuny Version: 6.0.24
- Real Name: Klaus Salazar
- Location: Perú
Re: OTRS fetchmail
Thanks Eggllo, i need that when a email is send to otrs this in 1 minute send a autoresponse to customer, i follow your lines but i see that this work only with min 2 min. You have the configuration to 1 minute?
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Re: OTRS fetchmail
Switch from pulling emails to receive them via SMTP. Configure your local MTA and pass them through procmail to OTRS.
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?