Is it possible to send notification to a certain user when the warranty of a config item is near its expiration date? If yes, How?
Thanks in advance. (Im new to ITSM part of OTRS)
Config Items and Notifications
Moderator: crythias
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ronaldjerardmedina
- Znuny advanced
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Config Items and Notifications
OTRS 5.0.3-01 - MySql - SLES -
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reneeb
- Znuny guru
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Re: Config Items and Notifications
Not with stock OTRS. You need an addon, for example http://feature-addons.de/otrs/ITSM%20Co ... ifications (it's a commercial addon).
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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ronaldjerardmedina
- Znuny advanced
- Posts: 102
- Joined: 24 Jun 2016, 11:36
- Znuny Version: 5.0.3-01
- Real Name: Ronald Jerard
- Company: Medina
Re: Config Items and Notifications
Hi reneeb,
Thanks for your reply, Is there a free add on available for CINotification?
Thanks in advance!
Thanks for your reply, Is there a free add on available for CINotification?
Thanks in advance!
OTRS 5.0.3-01 - MySql - SLES -