CMDB - notifications

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zionlook
OTRS newbie
Posts: 41
Joined: 27 May 2014, 16:04
OTRS Version?: 3.5.5

CMDB - notifications

Post by zionlook »

Hello, is it possible to create notifications in CMDB (like ticket notification) ?
For example when agent create new PC in CMDB (after that notification message must be send to responsible person)

wheelshot
OTRS expert
Posts: 188
Joined: 15 Dec 2014, 20:49
OTRS Version?: 4.0.24
Location: QC, Canada

Re: CMDB - notifications

Post by wheelshot »

Hi,

So far, you'll need to buy or code something that fills that need.

Here's a thread about that: viewtopic.php?f=62&t=31986&p=130238#p130238

wheelshot
OTRS expert
Posts: 188
Joined: 15 Dec 2014, 20:49
OTRS Version?: 4.0.24
Location: QC, Canada

Re: CMDB - notifications

Post by wheelshot »

And here yet another post about it: viewtopic.php?f=53&t=32730

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