how to transfer parameters?

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lightbro
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how to transfer parameters?

Post by lightbro »

Hi, all.
Through a form, I give it by a script (php- function mail()) for mail, it is necessary for me that parameters (X-OTRS-CustomerUser, X-OTRS-DynamicField-AddContacts) for were transferred to OTRS, prompt as to make it? I don't manage to insert parameters into letter heading.
crythias
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Re: how to transfer parameters?

Post by crythias »

adding to header is the proper way to do it.
You also have to set the postmaster email address to trust the headers.
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