Integration OTRS 5 with any opensource chatting module

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mohsinkhan009
OTRS newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
OTRS Version?: OTRS-Rel-5

Integration OTRS 5 with any opensource chatting module

Post by mohsinkhan009 »

Hi All,

Can some help me out to integration OTRS with any of the opensource chatting module on linux machine.

regards
mohsin khan

jojo
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Re: Integration OTRS 5 with any opensource chatting module

Post by jojo »

use the OTRS Business Solution™ whioch has an integrated Chat
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com

RStraub
OTRS guru
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Joined: 13 Mar 2014, 09:16
OTRS Version?: 6.0.14
Real Name: Rolf Straub

Re: Integration OTRS 5 with any opensource chatting module

Post by RStraub »

I once wrote a chat module for OTRS based on Node.js. Could only recommend that if you have some experience.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS

mohsinkhan009
OTRS newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
OTRS Version?: OTRS-Rel-5

Re: Integration OTRS 5 with any opensource chatting module

Post by mohsinkhan009 »

Thanks RStraub but I don't have understanding of Node.js,

Can someone have any idea of phpfreechat an open source tool available which can be integrated in OTRS. If yes what are the steps needs to be follow.

mohsinkhan009
OTRS newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
OTRS Version?: OTRS-Rel-5

Re: Integration OTRS 5 with any opensource chatting module

Post by mohsinkhan009 »

Any one please update

wurzel
OTRS guru
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Joined: 08 Jul 2010, 22:25
OTRS Version?: 6.0.x

Re: Integration OTRS 5 with any opensource chatting module

Post by wurzel »

Hi

you can not expect answers within hours in a community forum.
If you get no response, there is most likely no solution or members have no idea. Begging for help is not desired and might be counterproductive.


If you must have a answer, you have to buy commercial support.


Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 10 (Test)
    ((OTRS)) Community Edition 6.0.x, LAMP LIVE auf Debian 10

    -- Ich beantworte keine Forums-Fragen PN - No PN please

    I won't answer to unfriendly users any more. A greeting and regards are just polite.

    jojo
    Moderator
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    Joined: 26 Jan 2007, 14:50
    OTRS Version?: Git Master
    Contact:

    Re: Integration OTRS 5 with any opensource chatting module

    Post by jojo »

    as you don't seem to have the needed developer knowledge you really should switch to the build in module of the OTRS Business Solution
    "Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
    "Testing": ((OTRS Community Edition)) and git Master

    Never change Defaults.pm! :: Blog
    Professional Services:: http://www.otrs.com :: enjoy@otrs.com

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